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Latest News From Health Monitoring

Keeping you up to date on recent initiatives, software enhancements, and the national conversation about public health

Customer Relations Specialist

May 12, 2023/0 Comments/in Jobs/by Kevin Hutchison

Title: Customer Relations Specialist Career Level and Role Type: Entry to Mid; Full-Time Position Tools Ticket tracking with Jira; Confluence Wiki; Microsoft Office Education College Degree or Technical Degree Required Responsibilities: Customer support for service-related issues Customer communication for product changes Customer contact database management Documentation for customer facing and internal issues Support and supplement […]

Healthcare Facility Coordinator

May 12, 2023/0 Comments/in Other/by Kevin Hutchison

Career Level: Entry to Mid for Full-Time Position Compensation: Entry to Mid for Full-Time Position Environment: Software as a Service Education College Degree Required Location Hybrid position at company’s discretion; No full-time remote considered Responsibilities: Facility Communication Facility Data and Configuration Review Report Creation and Delivery to Stakeholders Health Monitoring Systems is seeking candidates for […]

Bulletin: Forgotten Password / Password Reset Instructions

January 25, 2023/0 Comments/in Bulletins/by admin

Bulletin: Race/Ethnicity: Issue with Updating Patient Details

June 29, 2022/0 Comments/in Bulletins/by admin

Introduction During the PA Emergency Department Data Collection work that is being done as part of the “PA Data Enhancements Project” (P22.007), we encountered a specific behavior within our product regarding how the Race/Ethnicity fields were populated for some patients. After investigating how this data was handled, we realized that if patients having a prior […]

Bulletin: Geographic Access Restrictions to Epicenter

April 1, 2022/0 Comments/in Other/by Emily Spindler

Introduction As part of our ongoing efforts to improve product security and responsiveness, HMS will be implementing geographical access restrictions for our Epicenter product. These restrictions will only allow access to connections originating from North America (eg. the United States, Mexico, and Canada). All connections originating from other countries will be denied. Impact of change […]

Bulletin: “Gender” Field Changing to “Sex” in EpiCenter UI

November 29, 2021/0 Comments/in Other/by Emily Spindler

EpiCenter’s “Gender” field label will be changing to “Sex”. All functionality and dropdown menu choices will remain the same. Health Monitoring has chosen to re-examine our use of terminology for this field. While “sex” and “gender” have historically been used as synonyms in the healthcare field, contemporary usage has shifted to draw a distinction between […]

About Health Monitoring

Our mission: Provide services that focus healthcare resources on existing and emergent threats to community health.

Our customers: State and local public health departments and health systems. We currently serve Connecticut, New Jersey, Pennsylvania, Ohio, Wyoming, and several counties in California, covering a total of more than 40 million people.

What we do: Monitor real-time health-related data for community health indicators. We collect data from nearly 600 hospitals and 3,600 ambulatory systems.

Latest News From Health Monitoring

Customer Relations Specialist

Healthcare Facility Coordinator

Bulletin: Forgotten Password / Password Reset Instructions

Bulletin: Race/Ethnicity: Issue with Updating Patient Details

Bulletin: Geographic Access Restrictions to Epicenter

Bulletin: “Gender” Field Changing to “Sex” in EpiCenter UI

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